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Frequently Asked Questions - Public Works
My yard has been painted with different colors. What work is being done?
Utility companies have the right to work in the street right-of-way and the drainage and utility easement, to install or maintain their lines. Before work begins, the respective company is required to call ‘Gopher State One Call’. They then notify other utilities of the work to be performed. The other utility companies will then mark their existing lines in the area with paint.
Gas Lines = Yellow
Telephone & Cable TV = Orange
Electric = Red
Water = Blue
Wastewater = Green
Construction Limits = White
If you would like to find out what work is being performed, you can contact the respective utility companies. You can also call the Public Works Department at 952-873-6742.
If you notice any color other than what is listed above painted on your property, please call the Public Works Department.
When is the water meter read?
Your meter is read once a month, usually around the 26th.
Who is responsible for maintaining the wastewater line to my home?
The homeowner is responsible for any service line blockage or repairs between the home and the City wastewater main, including the connection at the wastewater main.
Problems with the sanitary wastewater system (the system conveying wastewater from homes, businesses, and industries) should be reported to the City Public Works Department.
Property owners experiencing sewer issues should call the Public Works Department if the public system is operating. If the problem is only with one fixture (sink or toilet), it is likely that the problem is in the private system and you should contact a plumber.
Please call Public Works for waste water questions (952-873-6742) and call Utility Billing (985-873-4644) for water and sewer bill questions.